Who we are

Glass City Signs (“Glass City Signs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through our website, how we use it, and the choices available to you.

This website is operated for customers and potential customers located primarily in Ohio and Michigan.

Information We Collect

The only personal information we request directly through our website is information submitted through our contact form. This may include:

  • First name
  • Phone number
  • Email address

You may also voluntarily include additional information in a message sent through the contact form. Please do not submit sensitive personal, financial, medical, or confidential information through the website.

We do not offer customer accounts, accept online payments, or collect credit or debit card information through this website.

How We Use Your Information

We may use the information submitted through our contact form to:

  • Respond to your questions or requests
  • Contact you regarding a quote, project, product, or service
  • Schedule an appointment or consultation
  • Provide customer service
  • Maintain records of business communications
  • Protect our website and business from fraud, misuse, or security threats
  • Comply with applicable legal obligations

We will not use the information submitted through the contact form for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice.

Phone Calls, Emails, and Text Messages

When you provide your phone number or email address, you authorize us to contact you in response to your inquiry. Depending on the contact information you provide, we may respond by telephone, email, or text message.

Providing a phone number does not constitute consent to receive automated marketing calls or recurring promotional text messages. Standard message and data rates may apply to text messages.

Selling or Sharing Personal Information

We do not sell or rent personal information collected through our contact form.

We may share information with service providers that help us operate our website, host our email, manage communications, or provide other necessary business services. These providers are permitted to use the information only as necessary to provide services to us or as required by law.

We may also disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, subpoena, court order, or other legal process
  • Protect the rights, safety, or property of Glass City Signs, our customers, or others
  • Investigate suspected fraud, misuse, or security concerns
  • Complete a merger, sale, transfer, or restructuring of all or part of our business

Website and Technical Information

Our website hosting provider and other technical service providers may automatically process limited technical information when you visit the website. This may include your Internet Protocol address, browser type, device type, referring webpage, pages visited, and the date and time of your visit.

This information may be used to operate the website, maintain security, diagnose technical problems, and understand general website usage. We do not use this information to obtain payment information or create detailed consumer profiles.

Cookies

Our website may use cookies or similar technologies that are necessary for basic website operation, security, performance, or contact-form functionality.

We do not use cookies to sell personal information. If we begin using analytics, targeted advertising, remarketing services, or other nonessential tracking technologies, this Privacy Policy may be updated to explain those practices.

You may be able to block or delete cookies through your browser settings. Disabling necessary cookies could affect the operation of certain website features.

Information Retention

We retain contact-form information only for as long as reasonably necessary to respond to inquiries, communicate about requested services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.

Information that is no longer reasonably necessary will be deleted, securely destroyed, or anonymized when practical.

Information Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. You submit information through the website at your own risk.

Your Choices and Requests

You may contact us to:

  • Ask what personal information we have about you
  • Request a correction to inaccurate contact information
  • Ask us to delete information you previously submitted
  • Request that we stop contacting you
  • Ask questions about our privacy practices

We will make reasonable efforts to honor your request, subject to any information we must retain for legal, security, contractual, or legitimate business purposes. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website is intended for businesses and adults seeking information about our products and services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that a child under 13 submitted personal information through the website, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has submitted information may contact us using the information below.

Third-Party Websites

Our website may contain links to websites operated by other businesses or organizations. We do not control and are not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing it with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, or legal obligations change. The updated version will be posted on this page with a revised effective date.

Your continued use of the website after an updated policy is posted indicates your acknowledgment of the revised policy.

Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

Glass City Signs
3037 Tremainsville Rd
Toledo, OH 43613
Phone: 419-450-2767
Email: glasscitysigns@gmail.com
Website: glasscitysigns.com